V.tal

The second reference case describes a project carried out for a large national telecommunications operator, as part of the “Connected School” (Escola Conectada) program, aimed at expanding internet access in public educational institutions across Brazil.

The challenge involved deploying a new Zabbix monitoring infrastructure that was modern, scalable and resilient, capable of supervising thousands of schools connected via optical and wireless networks under the Connected School program.

Challenges and objectives

The project aimed to provide unified, intelligent monitoring of the access points installed in the schools, ensuring the quality, latency and availability of the connectivity services.

It was essential that the solution be flexible, expandable and quick to implement, given the program’s national rollout schedule and the large volume of telemetry data and network indicators.

The main objectives were:

• Deploy a centralized Zabbix platform with a modular, scalable architecture;
• Integrate monitoring with Datacom systems (via SNMP and the WLC API);
• Provide dashboards and APIs to track performance and support the operator’s operational management;
• Ensure resilience, automation and ease of expansion for future phases of the project.

Solution implemented

Target Solutions proposed and deployed a state-of-the-art Zabbix platform, built on a modern architecture of containers orchestrated by Kubernetes, logically separating the Zabbix Server, Proxy, Database and Frontend components.

The project involved:

• Physical and logical installation of the servers in powered racks in the operator’s data centers;
• Deployment of four Dell PowerEdge R450xs servers, configured redundantly to ensure high availability and room for expansion;
• Initial configuration of a Zabbix proxy, responsible for the first batch of 150 to 300 schools, with new proxies planned as the monitored base grows;
• Full integration with the Datacom (WLC) API to collect availability, latency and performance metrics of the Wi-Fi network;
• Exposure of the collected data via the Zabbix API, enabling integration with corporate systems and analytics tools;
• Optional deployment of Grafana dashboards, integrated via the Zabbix-Grafana plugin, offering management and operational views;
• 8×5 technical support service, including fine-tuning and maintenance of the environment, provided by Target Solutions.

The project also included pre-configuration in the lab (infrastructure as code) before the servers were delivered, which allowed immediate activation after physical installation at the operator’s sites.

Results and benefits

The deployment resulted in a robust, automated platform ready for nationwide expansion, bringing tangible benefits to the operator:

• Continuous, proactive monitoring of connected schools at national scale (thousands of institutions in the Connected School program);
• Shorter response time to network incidents, with automatic alerts and real-time performance data;
• Better visibility and operational control, through consolidated dashboards and reports;
• A scalable architecture that allows new groups of schools to be added quickly with no impact on existing systems;
• Integration with the operator’s operations and maintenance processes, strengthening technical governance and the sustainability of the environment.

The solution became a strategic pillar of the Connected School program, ensuring high availability, quality of service and operational efficiency in managing educational connectivity at scale.

Telecom monitoring with Target Solutions

National connectivity programs require a scalable Zabbix platform, distributed proxies and network integration. Target Solutions supports deployment and operations in telecom.

Learn about Zabbix services or contact Target about your scenario.

About Target Solutions

Target Solutions has spent more than 15 years helping organizations evolve their infrastructure, monitoring, observability, automation and operational intelligence. Over that time, it has taken part in complex projects in Telecom, Technology, Government, Energy and large enterprises.

That experience includes Zabbix deployments for operators and large-scale connectivity programs where modular architecture, proxies and network equipment integration are central.

About the author

Paulo Florêncio de Menezes is a partner and Co-Founder of Target Solutions and has worked for more than 15 years on infrastructure, monitoring, observability, automation and IT and Telecom operations.

He holds a degree in Data Processing from the Federal University of Amazonas (UFAM), an MBA in Business Management from Fundação Dom Cabral (FDC) and a Professional Master’s in Economics from Fundação Getulio Vargas (FGV).